Terms of Service

Welcome to Nexvora Beauty. These Terms of Service describe the terms and conditions that apply when you visit, browse, use, or make a purchase from our website.

Throughout these Terms, “we”, “us”, and “our” refer to Nexvora Beauty. “You” refers to the customer, visitor, or user of our website and services.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree with these terms, you should not use our website or purchase from our store.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependents to use this website.

You may not use our products, website, or services for any unlawful or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website or purchasing our products.

2. Our Products

Nexvora Beauty sells beauty tools and related products, including the Nexvora Brush™ electric makeup brush cleaner.

We make every effort to display our products, images, descriptions, pricing, and availability as accurately as possible. However, product colors, appearance, or packaging may vary slightly due to screen settings, lighting, supplier updates, or product improvements.

All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue or update any product at any time.

3. Orders

When you place an order through our website, you are making an offer to purchase the selected product. We reserve the right to accept, decline, cancel, or limit any order at our discretion.

We may contact you using the email address, billing address, shipping address, or phone number provided at checkout if there is an issue with your order.

Please review your order details carefully before submitting your purchase. Once an order begins processing, we may be unable to cancel or change it.

4. Pricing and Payment

All prices are listed in the currency shown at checkout. Prices, promotions, discounts, and product availability may change without notice.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases made through our store.

We reserve the right to correct pricing errors, product information errors, or checkout errors at any time, including after an order has been submitted.

5. Shipping and Delivery

We currently offer free shipping on orders to the United States.

Orders are typically processed within 1–3 business days. Estimated delivery time to the United States is 10–15 business days after processing.

Delivery times are estimates only and may vary due to carrier delays, high order volume, weather conditions, customs processing, or other delays outside our control.

Once your order ships, tracking details will be sent to the email address used at checkout.

For more details, please review our Shipping Policy.

6. Returns and Refunds

Nexvora Beauty offers a 30-day return policy. If you are not satisfied with your order, you may request a return within 30 days of receiving your item.

Return eligibility, return instructions, and refund timelines are explained in our Refund Policy.

Items sent back without first requesting a return will not be accepted.

7. Product Use

Our products are intended for personal beauty and routine use only. Please use all products according to the instructions provided.

Nexvora Brush™ is designed to clean compatible makeup brushes. Results may vary depending on brush size, brush type, residue buildup, cleaning method, and product use.

We are not responsible for damage caused by misuse, improper cleaning, failure to follow instructions, unauthorized modifications, or use outside the intended purpose.

8. Accuracy of Information

We do our best to ensure that all information on our website is accurate, complete, and current. However, we cannot guarantee that all website content is free from errors, inaccuracies, or omissions.

We reserve the right to correct errors, update information, change product details, or cancel orders if any information on our website is inaccurate at any time without prior notice.

9. Account and Customer Information

You are responsible for ensuring that any account, contact, billing, and shipping information you provide is accurate and up to date.

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

10. Intellectual Property

All content on this website, including text, images, graphics, branding, product names, logos, designs, and layout, is owned by or licensed to Nexvora Beauty unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, sell, or exploit any part of our website or brand assets without prior written permission from us.

11. User Feedback and Reviews

If you submit feedback, reviews, testimonials, photos, videos, suggestions, or other content to us, you grant Nexvora Beauty the right to use, reproduce, edit, publish, and display that content for business, marketing, and promotional purposes.

You agree that any content you submit is accurate, lawful, and does not violate the rights of any third party.

12. Third-Party Services

Our store may use third-party services, payment providers, shipping partners, analytics tools, apps, or website features to operate and improve our services.

We are not responsible for third-party websites, tools, services, policies, or content. Your use of third-party services may be subject to their own terms and policies.

13. Relationship With Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and services to you.

Sales and purchases made through our store are made directly with Nexvora Beauty. Shopify is not responsible for any aspect of the sales transaction between you and Nexvora Beauty, including products, order fulfillment, returns, refunds, injuries, losses, or damages related to purchases from our store.

Shopify’s own terms require certain disclosures when stores are hosted by Shopify, including that Shopify may collect and process customer personal data to provide ecommerce services. :contentReference[oaicite:1]{index=1}

14. Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

Because our store is hosted by Shopify and may use third-party service providers, information you submit through our website may be processed by Shopify and other service providers to help operate our store, process payments, fulfill orders, and improve customer experience.

15. Prohibited Uses

You agree not to use our website, products, or services:

• For any unlawful purpose.
• To violate any applicable laws or regulations.
• To infringe upon our intellectual property rights or the rights of others.
• To submit false, misleading, abusive, defamatory, or harmful content.
• To upload or transmit viruses, malware, or harmful code.
• To interfere with the security, functionality, or operation of our website.
• To collect or track personal information of others without permission.
• To spam, phish, scrape, crawl, or otherwise misuse our website.

We reserve the right to restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated.

16. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated by Nexvora Beauty.

We do not guarantee that our website will be uninterrupted, secure, error-free, or always available.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

17. Limitation of Liability

To the fullest extent permitted by law, Nexvora Beauty shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or replacement costs arising from your use of our website, services, or products.

Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

18. Indemnification

You agree to indemnify and hold harmless Nexvora Beauty, its service providers, partners, affiliates, employees, and contractors from any claim, demand, loss, liability, or expense arising from your breach of these Terms or your violation of any law or third-party rights.

19. Termination

We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms or used our website in a harmful, unlawful, or unauthorized way.

20. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

21. Changes To These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

22. Contact Information

Questions about these Terms of Service should be sent to us at:

hello@nexvorabeauty.com

Nexvora Beauty
Email: hello@nexvorabeauty.com